返金ポリシー
URBANPICK FASHION – Refund & Return Policy
At URBANPICK FASHION, your satisfaction is our priority. Whether you shop online or via our official mobile app, we want to ensure a transparent and trustworthy experience.
1. Returns & Eligibility
We offer a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. To be eligible, your item must be unused, unwashed, in the same condition that you received it, and must remain in its original packaging with all brand tags attached.
We offer a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. To be eligible, your item must be unused, unwashed, in the same condition that you received it, and must remain in its original packaging with all brand tags attached.
2. International Returns (Rest of the World)
Please note that customers outside the United States are also eligible for returns within the 30-day window. However, international transit times may vary, so please notify our support team immediately when initiating an international return.
Please note that customers outside the United States are also eligible for returns within the 30-day window. However, international transit times may vary, so please notify our support team immediately when initiating an international return.
3. Refunds Processing
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be automatically processed on your original payment method. Please note it may take some time for your bank or credit card company to process and post the refund.
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be automatically processed on your original payment method. Please note it may take some time for your bank or credit card company to process and post the refund.
4. Return Shipping Costs
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
5. Contact Us
For any return requests or questions, contact us at contact@urbanpickfashion.com.
For any return requests or questions, contact us at contact@urbanpickfashion.com.